Operational Week

Operational Week is a unique and vital component of the Master’s Program in Hotel Management, which is not found in any other Master’s Program in Barcelona. It allows students to build a bridge between the theories and case studies discussed in class and the realities, challenges and concerns faced by hotel executives in managing day-to-day operations.

Each student is exposed to a variety of operational departments, ranging from General Manager to Front Office, Food & Beverage and Human Resources as they spend time with the department heads of each of these areas. This gives them a bird's-eye view of the organizational structure of a hotel, while zooming in on the main operational divisions. As they shadow these managers, students get a sense of their tasks, responsibilities, challenges and agenda items. It also helps students to identify areas of interest and possible skill sets needed to be successful in the hospitality industry.

Students learn about interdepartamental relationships and communication as well as how to strike a balance between guest loyaltyemployee engagement and profitability.

Furthermore, students are asked to synthesise and share their experiences, insights, takeaways and conclusions in a final presentation in front of their peers.

The following companies have collaborated with the Operational Week in 2016:


Students of the Master in Hotel Management undertake a compulsory period of placement of 6 months in leading international hotel companies. This placement is essential because the students can apply the academic contents taught in the classroom in a real working environment. This professional experience offers them the opportunity to build a solid network of professional contacts that contribute to foment their employability.

The HTSI Career Services department manages these placements, in agreement with the students, to obtain positions in international hotel companies that offer the student a motivating job challenge and that at the same time can contribute to their personal and professional growth.

Real examples of placement:

"The student demonstrates since the beginning a great motivation and an excellent attitude with colleagues and final clients. She is always willing to help and she understood since the beginning the business and the way we work at the hotel"

ME Madrid Placement of M.D student. Sales & Marketing department

“The student has adapted perfectly to the team of the hotel and is showing a very flexible and interested attitude. She is actively participating in all tasks of management and Sales and Marketing. She is a very valuable asset in our team and well respected by all departments. The Hotel chain considers the student an important asset and I am sure she will have a brilliant career with us".

Me Ibiza Placement of T.R student. General Manager Department

"It is a pleasure to have the student in the team. She has learn a lot about revenue management and marketing online. She has a huge potential within those 2 areas. I highly recommend her to keep in specializing in those topics"

Hotel Majestic Barcelona. Placement of C.F student. Revenue Management Department
Request information

If you want to request information you can fill this form. One of our advisors will contact you in order to solve your doubts and offer you all the information that you need.

Contact us +34 689 68 21 56

Full name*





I authorize you to send me commercial information regarding our courses, seminars and other activities by email.
I have read and accept the data protection policy