On April 25, the School of Tourism and Hospitality Management Sant Ignasi (HTSI) organized the second edition of the Summer & Job Forum HTSI. This is a meeting of businesses from the tourism and hotel sector, students of the Bachelor’s Degree in Tourism and Hotel Management, students of the University and Executive Master’s programs and HTSI alumni.
The event, held at the Hotel Arts, provided opportunities for summer internships as well as job offers so HTSI alumni and tourism students could gain a foothold in the work of employment and get a leg up in their careers.
Plus, those present at the Summer & Job Forum HTSI got a unique opportunity to meet directors of Human Resources and other management areas of important hotel and recreation companies: Catalonia Hotels, Value Retail, ME Sitges/ME Ibiza, Fairmont, Crowne Plaza Barcelona – Fira Center, EY, Derby Hotels Collection, Hotel Arts, Hosco, Grupo Nomo, Hilton Barcelona, Hilton Diagonal Mar, Viajes El Corte Inglés, Placement International, H10 Hotels & Resorts, Melià Barcelona Sky & Sarrià, W Barcelona, Majestic Hotel & Spa, Relais Chateaux, Edition & W London, Edition Barcelona, Intercruises Shoreside & Port Services, Miramar/La Florida, Sabatica, Almanac Barcelona, NH Hotels, Soho House Barcelona and Mandarin Oriental Barcelona.
The future of employment in the tourism and hotel sector, the subject of debate at the Summer & Job Forum HTSI
In addition to having personal interviews with important companies in the tourism and hotel sector, HTSI students got a chance to attend two round table discussions on the latest trends and challenges faced by the industry and its new professionals. Both discussions were moderated by Jordi Ficapal, the School’s director of Pedagogy and Innovation.
Raquel Galindo, HR Recruiter; Álvaro de Viguera, Senior HR Business Partner for Spain at Value Retail; Elena Bellver, HR Recruitment Manager of the Majestic Hotel Group; José Ruiz, Director of Human Resources and Professional Coach at The London Edition & W London Leicester Square; Xavi Cabrera, Manager of Hospitality and IT Advisory at EY and Carmen Sánchez, Assistant Director of Human Resources at Hotel Arts Barcelona all participated in the round table discussion where they described the most important changes in the future of employment in tourism.
“You’re innovation, change and motivation”, Elena Bellver told those present. José Ruiz stated that “you’re well-connected, you test us and push us to constantly improve. Chose the company that best fits you and your values.”
For these professionals, continuous training, tech innovation and emotional intelligence are three key pillars for the future of employment in the tourism and hotel sector.
They also encouraged those present to seek experiences that help them grow personally and professionally. For example, Álvaro Viguera suggested “taking advantage of the opportunities you’re offered. It’s important that you experiment and not be afraid; you’re your own biggest limiting factor. Get to know people and network regularly, because this will often open up new paths for you.” Carmen Sánchez stated: “you’ll have to struggle with the present and the future, and you’ll have to know how to manage people and help them.”
The most highly-valued skills in tourism according to professionals at the Summer & Job Forum HTSI
Laura Vazquez, Human Resources Officer at Hotel ME SITGES; Natalia Guerror, HR & Recruitment Coordinator at Hilton Diagonal Mar Barcelona; Isaac Vidales, Regional Director Asia at Intercruises Shoreside and Port Services and Anaïs González, Director of Human Resources at The Barcelona EDITION Hotel, took part in the round table discussion in the afternoon.
They agreed that the professional skills most highly valued by businesses and professionals in the hotel and recreational industry are:
- Adaptability to dynamic, multicultural environments.
- Not being afraid to make mistakes or bold proposals.
- Curiosity and eagerness to learn.
- Responsibility and capacity for personalization.
In addition, they emphasized the 4 Cs of 21st-century education: creativity, communication, critical thinking and collaboration. HTSI tourism students are aware that artificial intelligence or robotics, for example, help to automate processes and that while many jobs will be eliminated, many others will be created. However, at the same time, they understand the importance of the abilities and skills involved in managing and assisting individuals.
The Summer & Job Forum is an annual meeting where the future leaders of the sector can get to know companies’ policies on training and job insertion and establish their first professional contacts. In summary, HTSI continues investing in promoting access to new job opportunities, professional counselling and consolidating a solid network of professional contacts in the world of tourism.
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