On May 16, at the School of Tourism and Hospitality Management Sant Ignasi (HTSI) a meeting of the companies that collaborate with the University Master Program in Hotel Management took place. The aim of the gathering was to study academic results and student evaluations from the 2017–2018 academic year, as well as to set the groundwork for the 2018–2019 edition of the program.
“Each year, we bring together the companies from the tourism and hotel sector that participate in the master program in order to study the year’s results and prepare the coming year”, explains Gilda Hernández, Director of University Master Programs at HTSI.
The University Master Program in Hotel Management uses Problem-Based Learning. In each of their courses, students study a real problem facing a specific department of a hotel company. Each of the courses that make up the program are directly connected to a hotel company, which participates both in academic sessions and practical classes. This way, students are in permanent contact with the realities of the sector and they work first-hand with real case studies.
“The academic aspect can’t be too far from the real problems facing organizations. When our students join the job market, they’re already ready to face the realities of the hotel and tourism sector. As a result, the University Master Program in Hotel Management improve students’ employability”, reveals Ricard Santomà.
The University-BUSINESS RELATIONSHIP, a key factor in the University Master Program in Hotel Management
The collaboration of businesses in academics helps to strengthen students’ abilities, define problems, propose solutions and focus on students’ professional careers.
At the gathering, the heads of the most important companies in the tourism and hotel sector describe their impressions and talk about the University Master Program in Hotel Management as a unique opportunity to scout for employees and professional relationships.
“The learning method used by the program is innovative and unique. This is the first time that a university has asked us to get this involved in training future professionals” declares Santiago Hernández, General Manager of Hotel Barcelona Princess.
Meanwhile, the Director of Human Resources at the Majestic Hotel & Spa, Mª Carmen Vicent, emphasizes the importance of the direct University-Business relationship: “Students are exposed to reality, they learn directly from our directors. That way, they’re immersed in a culture of hard work. It’s a successful formula, and it’s the essence of the University Master Program in Hotel Management”. In addition, she adds that “the student who interned with us last year, Enetz Arzak, is now an employee. We also have another intern in the areas of Revenue Management, E-commerce and Operations. I’m sure that they’ll be granted real responsibilities before long.”
STUDENTS OF THE University MASTER PROGRAM IN HOTEL MANAGEMENT, NEW TALENT IN THE TOURISM AND HOTEL SECTOR
Jordi Sala, the Director of Human Resources at Hotel Arts Barceló, emphasized the need to continue to work together to offer students quality programs: “for the company, it’s a perfect way to discover new talent, fresh out of university. If we want to retain this talent, we have to give them the opportunities they need. We depend on one another, but it’s a positive and necessary dependency. We companies need to know how to attract talent, and this connection needs to continue to be a positive component.”
René Hoeltschl, General Manager at Hotel Me Sitges, feels that HTSI’s Master program is another stage in students’ careers. “You’re providing new talent with very extensive training, and that’s extremely valuable for companies. You provide us with young professionals who are eager to grow and who are motivated. Without training, it’s hard to move forward, and that’s why our relationship with the University is so important”, he explains.
Finally, Jaime Ozores, a partner at Odgers Berdntson, declares “our presence in the master program allows us to guide students’ professional careers, to improve their employability, get to know their skills and to point them towards their professional objective.”
Victoria Flo, Cluster Director of Finance in Spain for Hilton Spain; Judith Sala, Deputy Manager of Hotel Negresco Princess & Barcelona; Alejandro García, Head of Regional Hotel Sales Spain & Portugal for HRS The Hotel Portal and Bruno Hallé, partner at Magma Hospitality Consulting, were the other professionals from the sector who gathered at HTSI to evaluate the results of the University Master Program in Hotel Management.
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